QCWA Support CenterWebsite · Chapter services · Volunteer technology
A helping hand for our QCWA community

How can we help?

Report a website problem, suggest a page update, get account assistance, or request tools for your chapter and volunteer work. Tell us what you need and we’ll help you find the next step.

1 · Tell us what you need2 · Review your request3 · Submit to support

Tell us what you need

No QCWA password or member login is needed. Fields marked * are required.

1. Your request

Describe what happened or what you want changed. Include exact replacement wording for a content update. Do not include passwords, verification codes, SIP secrets or payment information.

2. How to reach you

For example: Eastern / America/New_York.

Email is welcome. If you use captions or relay services, tell us your preferred way to communicate.

Page or chapter updates

Full QCWA page address, such as https://www.qcwa.org/chapter158.htm

The broken destination or incorrect link, including external links.

Correct link, replacement text, meeting schedule or officer information.

Suggestions are welcome. Chapter content is reviewed with an authorized chapter contact before publication.

Help us reproduce the issue

Include date, approximate time and time zone.

For example: Windows 11 laptop, iPhone/iOS, Android tablet.

For example: Edge, Chrome, Firefox or Safari, with version if known.

Where you clicked, what you expected, what happened, and anything you already tried. Include the page URL.

Account or access assistance

Email address or username only. Never enter the current password.

This form requests staff assistance. It does not reset a password immediately. We’ll verify the account and your authority before any account change. For a routine Members’ Area password reminder, you can also use Member login.
No-cost QCWA Microsoft 365 mailbox

Request a QCWA mailbox for chapter officers, national officers, Board members or volunteers conducting QCWA business. Request web access to Outlook, Word and Excel; staff will confirm the available account and license setup.

1–25 accounts; list additional users and roles in the details.

A preferred name or [email protected]; availability will be checked.

Chapter distribution list support

Name and email address of the responsible chapter officer.

One email per line, with permission to include them. For a larger list, say that you will provide a consented list securely during follow-up.

QCWA VE SIP enclave / extension

Tell us what you’ll use to connect to QCWA’s own SIP enclave. Staff will review the request and provide approved provisioning instructions separately.

Phone/app choices

Do you have Groundwire? If selected, specify iOS/Android and phone/tablet model.

If selected, give the Cisco phone make/model.

If selected, give the Polycom/Poly phone make/model.

Other SIP app/phone manufacturer and model.

Use the public IP of the network where your SIP phone/app will operate. This may differ from the device you are using now.

Find your public IP address ↗ · IPv4 or IPv6 accepted. We do not automatically put your connection IP in the support email.

Home/office, ISP if known, Wi-Fi/wired/mobile, VPN or changing IP, and any connection symptoms. No router passwords or configuration secrets.

Volunteer Examiner experience & team interest
VEC credentials
New to online exams? We’re happy to train you. Your answers help us plan orientation and confirm the appropriate credentials; this form does not approve VE credentials.

Days/times, time zone, interests, accessibility needs and any training you would like.

Authorization & follow-up

Chapter president, national officer or QCWA supervisor who can confirm the request.

You may name yourself when you are the responsible officer. Support will independently verify authority before provisioning an account, changing list ownership or resetting credentials.

3. Review and submit

No attachments are collected here. Keep screenshots or device photographs for follow-up through the support conversation.